Offering a Complete Experience for the UK Gambler – A 21 Casino Review

21 Casino started offering a premium online gambling experience for the first time in 2015, although the brand’s origins can be traced as far as the year 2000. This online casino is operated by the company White Hat Gaming Limited, renowned for managing a slew of other online gambling establishments which are known to stand out with their excellence.

21 Casino is one such venue, offering an incredibly secure playing environment, a bountiful bonus program, and a whole lot of games. Although this casino does look interesting and classy, we have made a detailed analysis of the platform in order to see what updates it incorporates, to keep itself up to date with today’s online gambling standards.

21 Casino Is Readily Available on Multiple Platforms

Currently, 21 Casino is available in no-download, download, and mobile form. The PC application of the casino doesn’t come in an installer version, instead, it is a “browser proxy” function, that merely places a shortcut on your computer’s desktop. Once you click on it, it will open up the casino website directly in a dedicated browser tab.

21 Casino

121% up to £300 1st Deposit Bonus* 121% up to £300
1st Deposit Bonus*
Claim Bonus

General Info

  • Website: www.21 Casino.com/gb
  • Founded: 2015
  • License: MGA, UKGC, SGAS
  • Minimum Deposit: £10
  • Withdrawal Time: Up to 3 working days
  • Support Options: E-mail, Live Chat

Rating

  • Bonuses: 3.5
  • Trustworthy: 3.4
  • Software: 3.4
  • Design &
    Usability:
    3.3
  • Customer
    Support:
    3.4
  • Overall Rating: 3.4
*New players only. Min deposit £10. Bonus funds are 121% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirements. £5 max. bet with bonus. Bonus funds must be used within 30 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org. 18+

The steps and features present in both the desktop and mobile platform will be almost identical, which means that navigating throughout the website will be as smooth as it can be – the same goes for any registration or login procedures. If you want to make sure that the casino will run properly on your device, the best thing you can do is check if the browser of your choice is updated to its latest version.

Registration and Account Verification – The Process Isn’t Difficult

21 Casino has decided with a four-step registration process, which you can initiate by clicking on the “Sign Up” button at the top right part of the homepage. In step one, you will create a username, a password, list your personal email address, and also select your country of residence.

Once you accept the terms and conditions of 21Casino, you can proceed to the next step, where you will put down your names, and select your birth date and gender. The third step will require that you list your physical address, which includes the street name, postal code, and city. The last step will require that you write your phone number and decide if you would like to opt-in for promotional notifications. Below, you can see how the entire registration process would look.

21 Casino has a four-step registration process

Once you’ve activated your account through the link sent to your email address, you will need to verify it. The verification of an account happens through submission of ID proof, and address residence proof. For ID, you can send the casino a passport, ID card, or a driver’s license. For your address, you can use a utility bill, credit/debit card statement or a council tax statement. While the bill and bank statement can’t be more than three months old, the council tax statement has to be less than 12 months old.

Verifying your account is essential if you expect to use the 21 Casino platform to its full capacity. After your documents have been submitted, the casino’s staff will evaluate them, and upon successful verification, they will authenticate your account fully.

The 21 Casino Bonus Program Offers Value and Variety

The venue will give you a generous welcome bonus, and then provide you with additional promotions that include reload deals, free spins, loyalty offers, and more. Although 21 Casino has a dedicated page on all bonus terms, individual offers will feature unique rules and conditions, which are usually shown in their information sections. Here is what is currently offered by the casino.

An Awesome Welcome Bonus

Also referred to as “the flying start”, the welcome offer provided by 21Casino gives players a 121% deposit match bonus, of up to £300. This offer is available to UK customers only, and to qualify for it, new members need to deposit at least £10. The welcome bonus will have x35 wagering requirements, which need to be completed within 30 days from the moment the bonus cash is issued. The maximum bet that can be made with promotional money will be £5. As you might have suspected, wagers on certain games will contribute differently to the completion of the requirements.

Games Contribution Percentage
(Per Bet)
Slots (with some exceptions), Scratchcards, Keno 100%
Selected Slots 20%
Table Games 10%
Video Poker Games 5%
Jackpot Games, Progressives, Selected Slots, Other Games 0%

The Wild Reload Bonus Keeps the Action Going

Available every Monday and Tuesday, the wild reload will give you a 21% deposit match, up to £210! Bear in mind that this offer is valid to “existing players only”. While the qualification and wagering requirements here are pretty much the same as the ones listed for the welcome bonus, this offer can be used once on Monday, and once on Tuesday – which translates to roughly up to £420 in total bonus cash. If you are interested in it, make sure that you use these bonuses separately, as they are non-combinable.

21 Casino
  • Reload Bonus
  • Loyalty Points & VIP
£300 Bonus*
* T&C’s apply, click PLAY NOW for details

The “Stairway Bonus” Gives Free Spins

21 Casino offers existing members one of three bonus choices for every Friday, Saturday, and Sunday. Upon making a cash deposit from £20 to £49,99, the venue will give the player 10 “bonus spins”. The second choice gives 25 spins when the deposit ranges from £50 to £99,99; and finally, 50 bonus spins will be granted to the player that funds their account with £100 or more. The “Stairway Bonus” is a once-per-day deal, and the spins it offers will be valid for the following slot games: “Starburst”, “Stickers”, “Fruit Shop”, “Lights” and “Aloha! Cluster Pays”.

The Loyalty Points Program and the Very Exclusive VIP Program

21 Casino features a standard Loyalty Points (LPs) system. For every £10 a player wagers, they will receive a number of LPs; however, that amount depends on the game the bets are placed on. Once a player has a minimum of 200 LPs, they can exchange them for bonus cash, at a rate of 200 LPs per £1. The daily redemption limit is 10,000 LPs (which is equal to £50). Funds acquired through the redemption of LPs will be classified as “bonus cash”, which means that they will have wagering requirements. Here is the LP earn chart:

Game Genre LP Amount per
£10 Wager
Slots 2
Scratchcards 2
Bingo 1
Video Poker Games 1
Blackjack 0.50
Roulette 0.25

The only way someone can become a VIP in 21 Casino is if the VIP department invites them. For this to happen, a player has to submit (through customer support) a request for account evaluation. The VIP department will analyse the casino member’s play and deposit history, and upon successful evaluation, they will invite the player in question. Once a 21 Casino member has become a VIP, they will enjoy a number of exclusive deals, promotions and benefits.

The List of 21 Casino Games Is Huge

Plain and simple, 21 Casino offers more than 1,100 online casino games! Among the most famous software developing companies featured here, we found names like Red Tiger, Evolution Gaming, Big Time Gaming, NetEnt, Microgaming, Play’n GO, and quite a few others. In all truth, 21Casino uses the software of more than 90 developer brands! Although 21Casino does have a “play for fun” mode on its games, it isn’t going to be available for UK players. We have listed all of the gaming sections you will find in 21Casino – and you will notice that some of them even serve as a “sorting” function to particular titles.

  • New Games
  • Top Games
  • Slot Games
  • Live Casino
  • Table Games
  • Jackpot Slots
  • Other Games
  • Providers
Play more than 1,100 games at 21 Casino

The 21 Casino Live Dealer Section Will Surprise You

When you visit the “live casino” section, you will notice that there are (currently) only 16 titles. Given the fact that all live dealer games are provided by the very famous developer Evolution Gaming, once you access the lobby, you will have the opportunity to choose between more than 140 tables! Depending on the game and table, you can choose to wager as little as £0.10 per round/hand, or go as high as £15,000 per bet! The live dealer categories you can choose from are Top Games, Roulette, Blackjack, Baccarat & Sic Bo, Poker, and Game Shows.

You'll find more than 140 tables at 21 Casino live dealer lobby

The 21 Casino Mobile Website and Other Platforms

The 21 Casino site is professionally optimised for mobile play

If you have an Android or iOS mobile device, you will be able to open the website and play in 21Casino. The site is professionally optimised for mobile play, meaning that all visual elements and platform menus have been placed and/or redesigned to provide “intuitive navigation” for mobile device users. In the mobile version of 21Casino, you will be able to access all features and games present in the desktop version. Although, unlike other casinos such as Wink Slots, Paddy Power and Rizk, there isn’t a 21 Casino app for smartphones and tablets, players won’t need it – the website is already made to be perfect.

Banking – Available Deposit and Withdrawal Methods

21 Casino wants to make sure that players have a lot of options when it comes to banking, and this is why it supports debit/credit cards, e-vouchers, e-wallets, and regular bank transfers. The venue works with the following brands – Visa, Mastercard, Maestro, Trustly, paysafecard, Skrill, NETELLER, PayPal, Bank Wire, and Interac Online. You should remember that not all of the listed methods will be available for UK players – the only way to determine which banking options will be accessible is by verifying your account! The same applies to the availability of any withdrawal options.

Licenses and Security – 21 Casino Is Safe

We were delighted to learn that 21 Casino is licensed and regulated by three distinguished administrations – the Malta Gaming Authority (license number: MGA/B2C/370/2017), the United Kingdom Gambling Commission, and the Swedish Gambling Authority “Spelinspektionen”. The casino is also “Rapid SSL” certified, signifying that all of the financial information of its members is protected by the latest encryption technology in the industry. All Alternative Dispute Resolution services are provided by eCOGRA and the European Online Dispute Resolution. Additionally, 21Casino features links to a number of organisations such as BeGambleAware, GamStop, and GamCare, as a sign of public responsibility.

The Customer Support Department Are Ready to Help

If you wish to learn something about 21 Casino or you need help in resolving a particular issue connected with the platform, you can get in touch with support staff via live chat or email. We should mention that the support of 21Casino is active 24/7, 365 days a year which means that you won’t have to worry about “what time it is”. Unfortunately, we couldn’t find additional FAQ pages – the only other information we could find was located in the “Terms & Conditions” page. One of the best features of the live chat support is that you can get in touch with a 21Casino agent without even having a registration – which means that you can do quite a bit of research before creating your account!

Additional Company Information on 21 Casino

Name: 21 Casino
Operator: White Hat Gaming Limited
Office/Headquarters: 85, St John Street, Valletta, VLT 1165, Malta
Established: 2015
Licence/s: MGA, UKGC, SGAS
Email: support@21Casino.com
Live Chat: Yes

Conclusion – A Lot of New Games, Ideal for Promotional Play

21 Casino is certainly not without its drawbacks, but those are far too few and insignificant to affect our overall ranking of the newest online casinos. The truth is that this online gambling establishment provides an outstanding selection of games, casino bonuses and is clearly dedicated to the well-being of its customers. The forgiving promotional terms and conditions allow players to complete any wagering requirements easily, without having to feel the pressure of a “running clock”, which is a benefit on its own.

By featuring almost every single software provider known to the online gambling industry in its gaming roster, the casino has made an incredible “power move”. What this means is that when a new title comes out, you can always expect it to hit the gaming sections of 21 Casino first. For us, that alone is a reason enough to sign up!

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